It is difficult to argue the fact that education is a major focus in the life of Paul Mengert, the founder and CEO of AMG (Association Management Group). In the simplest terms, AMG is all about education and training, from top to bottom. This makes sense, since AMG is a management company with a significant emphasis on training homeowner association personnel to serve their client homeowners better. In fact, AMG has developed an extensive internal training program. The classes in AMG’s training are taught by professionals in the industry with wide ranging experience and expertise, including CEO Paul Mengert. When Mengert created AMG in 1985, he recognized the value of educating and training his staff to deliver the highest quality service to client community associations. In addition to its internal program, Mengert encourages managers and staff to participate in the Professional Management Development Program (PMDP) sponsored by the Community Associations Institute (CAI). Managers are regularly trained on facilities management, communications, leadership, governance, risk management, financial management, ethics, building maintenance, advanced insurance, legal, leadership practices, developer communities and litigation. Many have completed the rigorous curriculum to achieve CAI’s (Community Associations Institute) impressive designations, including: PCAM status (Professional Community Association Manager) as well as the rigorous AMS (Association Management Specialist) and CMCA (Certified Manager of Community Associations) designations. For more information on CAI, visit https://www.caionline.org/. Paul Mengert believes that such a strong emphasis on education and training enables AMG to service its 30,000 property owner and community resident clients most effectively. Satisfaction ratings from client community associations of 98% demonstrate that AMG is creating value for its clients. AMG is a labor of love, but Paul Mengert also appreciates that the organization he founded is today a highly regarded leader in the homeowners association management industry. For more about AMG, visit http://www.amgworld.com. Comments are closed.
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